Privacy policy
1. INFORMATION FOR THE USER
Who is the controller of your personal data?
TEICOM SOLUCIONES TECNOLOGICAS SL is the CONTROLLER of the USER's personal data and informs you that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).
What do we process your personal data for, and why?
Depending on the form through which we obtained your personal data, we will process it confidentially for the following purposes:
In the Newsletter form
- Send newsletters, news, offers and online promotions. (on the basis of the data subject's consent, 6.1.a GDPR)
In the Contact form
- Respond to enquiries or any type of request made by the user through any of the contact methods provided on the controller's website. (on the basis of the controller's legitimate interest, Art. 6.1.f GDPR)
- Carry out statistical analyses and market research. (on the basis of the controller's legitimate interest, Art. 6.1.f GDPR)
In the User registration form
- Manage the user's account to provide personalised access to the website and the interactive services it offers. (on the basis of the data subject's consent, 6.1.a GDPR)
How long will we keep your personal data?
The data will be retained for no longer than is necessary to fulfil the purpose of the processing or for as long as legal requirements dictate its retention. When it is no longer required for these purposes, it will be erased using appropriate security measures to ensure the anonymisation or complete destruction of the data.
Who do we share your personal data with?
No disclosure of personal data to third parties is envisaged, except where necessary to carry out and fulfil the purposes of processing, to our communication-related service providers, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy legislation.
What are your rights?
The USER's rights are:
- The right to withdraw consent at any time.
- The right of access, rectification, portability and erasure of your data, and restriction of or objection to its processing.
- The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current legislation.
Contact details for exercising your rights:
TEICOM SOLUCIONES TECNOLOGICAS SL. Calle País Valencià, Nº11. Local 20, - 07800 Ibiza (Illes Balears). E-mail: info@teicom.es
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By ticking the corresponding boxes and entering data in fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely and unequivocally accept that their data is necessary for the provider to fulfil their request, while entering data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and is responsible for communicating any changes to it.
The CONTROLLER informs you that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If not all data is provided, the information and services supplied cannot be guaranteed to be fully suited to your needs.
3. SECURITY MEASURES
In accordance with current personal data protection legislation, the CONTROLLER complies with all the provisions of the GDPR and LOPDGDD governing the processing of personal data for which it is responsible, and specifically with the principles set out in Article 5 of the GDPR, under which data is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary for the purposes for which it is processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and LOPDGDD to protect USERS' rights and freedoms, and has provided them with appropriate information so they can exercise those rights.
For more information about privacy safeguards, you can contact the CONTROLLER through TEICOM SOLUCIONES TECNOLOGICAS SL. Calle País Valencià, Nº11. Local 20, - 07800 Ibiza (Illes Balears). E-mail: info@teicom.es
SOCIAL MEDIA PRIVACY POLICY
1. INFORMATION FOR THE USER
Who is the controller of your personal data?
TEICOM SOLUCIONES TECNOLOGICAS SL, hereinafter the CONTROLLER, informs the USER that it has created profiles on the social networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, that it is the controller of the user's personal data processed on those social networks, and that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD). It therefore provides the following information about processing:
What do we process your personal data for?
Purpose of processing: maintain a relationship between the USER and the CONTROLLER which may include the following operations:
- Process requests and enquiries submitted to the controller
- Provide information about activities and events organised by the controller
- Provide information about products or services offered by the controller
- Interact through official profiles
On what grounds can we process your personal data?
Legal basis for processing: Article 6.1.a GDPR: the data subject has given consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER's social network, thus expressing an interest in the information published there. Therefore, when requesting to follow our official profiles, the USER gives us consent to process the personal data published on their profile.
The USER can access the social network's own privacy policies at any time and configure their profile to ensure their privacy.
The CONTROLLER accesses and processes the USER's public information, particularly their contact name. This data is used only within the social network itself and will only be included in a CONTROLLER file when necessary to process the USER's request.
How long will we keep your personal data?
Data retention criteria: data will be retained until the USER withdraws the consent given, as set out in this privacy policy.
Who do we share your personal data with?
Disclosure of data: the information provided by the USER through the CONTROLLER's social networks, including personal data, may be published depending on the services used by the USER, and may therefore become publicly available to other third-party users of the social networks. From each social network profile, the USER can configure which information they wish to make public in each case, view permissions granted, remove or disable them, as with any third-party application they no longer wish to use.
No disclosure of personal data to third parties outside the social network is envisaged, except where essential to carry out and fulfil the purposes of processing, to our communication-related service providers, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy legislation.
What are your rights?
Rights of the USER: these can only be fulfilled in relation to information under the CONTROLLER's control.
- The right to withdraw consent at any time
- The right of access, rectification, portability and erasure of your data, and restriction of or objection to its processing
- The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current legislation
Contact details for exercising your rights:
TEICOM SOLUCIONES TECNOLOGICAS SL. Calle País Valencià, Nº11. Local 20, - 07800 Ibiza (Illes Balears). E-mail: info@teicom.es.
2. USE OF THE PROFILE
The CONTROLLER will carry out the following actions:
- Access to public profile information
- Publication on the USER's profile of all information already published on the CONTROLLER's social network
- Send personal, individual messages through the social network's channels
- Page status updates to be published on the USER's profile
The USER can always manage their connections, remove content that no longer interests them and restrict with whom they share their connections by accessing their privacy settings.
3. POSTS
Once the USER follows or joins the CONTROLLER's social network, they may post comments, links, images, photographs or any other multimedia content supported by it. In all cases, the USER must own the content published, hold its copyright and intellectual property rights, or have the consent of the third parties affected.
Any post on the social network, whether text, graphics, photographs, videos, etc., that violates or may violate morality, ethics, good taste or decorum, and/or infringes, violates or breaches intellectual or industrial property rights, image rights or the law, is expressly prohibited.
In these cases, the CONTROLLER reserves the right to remove the content immediately without prior notice and may request the USER's permanent blocking.
The CONTROLLER will not be liable for content freely published by a USER.
The USER must bear in mind that their posts will be visible to other users, so they are primarily responsible for their own privacy.
Images that may be published on the social network will not be stored in any file by the CONTROLLER, but will remain on the social network.
4. DATA OF MINORS OR PEOPLE WITH SPECIAL NEEDS
Access and registration through the CONTROLLER's social networks are prohibited for children under 14. If the USER has special needs, the person holding parental responsibility or guardianship, or their legal representative, must intervene with a valid document proving that representation.
The CONTROLLER is expressly exempt from any liability that may arise from the use of social networks by minors or people with special needs. The CONTROLLER's social networks do not knowingly collect any personal information from minors. Therefore, if the USER is a minor, they must not register or use the CONTROLLER's social networks or provide any personal information.